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NA literature suggests that service work is an essential part of a program of recovery. Service is "doing the right thing for the right reason," and is the best example of "good will", which is the basis for the freedom promised by the NA program. Service work is usually chairing a meeting but may be as simple as cleaning up after the meeting, putting away chairs, or answering a phone. Additionally, there are basic, formalized service positions at the group level to help the group perform its function: examples include treasurer, secretary and Group Service Representative (GSR) who represents the group in the larger service structure.

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The Narcotics Anonymous service structure operates at area, regional and world levels. These levels of service exist to serve the groups and are directly responsible to those groups, they do not govern. World services is accountable to its member regions, who are in turn responsible to member areas. Area Service Committees directly support member groups and often put on special events, such as dances and picnics. Area service committees also provide special subcommittees to serve the needs of members who may be confined in jails and institutions, and will also provide a public interface to the fellowship.

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Read more about service with Narcotics Anonymous here: